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Your health and business data are sensitive. This policy outlines how we protect your information within the Pharmcare multi-tenanted ecosystem.
is a premier technology firm delivering integrated SaaS solutions for the pharmaceutical and healthcare sectors. Our flagship platform, Pharmcare, is engineered as a multi-tenanted ecosystem designed to simplify complex clinical administration and pharmaceutical retail operations.
Strict Policy: We do not and will not sell your personal information.
At , we recognize that privacy is a global requirement. Our Services are accessible across various jurisdictions with specific regulatory frameworks, including the NDPR (Nigeria Data Protection Regulation).
This policy outlines our commitment to protecting Personal Data—defined as any information that identifies you, such as your clinical credentials, email, IP address, and usage patterns within our multi-tenanted platform.
Governs our E-commerce section and website visitors. Payments are processed via Paystack under PCI DSS compliance.
For Pharmcare's multi-tenanted operations, we act as a Processor for the organizations (Tenants) that manage their clinical data on our platform.
Questions? Contact our Privacy Officer: [email protected]
Usernames, encrypted passwords, and IP addresses used to authenticate and attribute activities within your specific tenant portal.
Name, phone, and delivery address. Payment card details are vaulted by Paystack; we do not store full card numbers.
Browser types, time zones, and usage patterns analyzed via Google Analytics to optimize platform performance and security.
Data received from social media connections (if enabled) and advertising partners to combat fraud and personalize experience.
Contractual Performance
Verifying identity and providing the pharmaceutical services you subscribed to.
Security & Fraud Prevention
Monitoring login patterns to protect sensitive healthcare records from unauthorized access.
Legitimate Interests
Analyzing platform usage to improve clinical workflows and user interface efficiency.
Transparency on why and how we use your personal and clinical data.
| Purpose of Processing | Our Legal Basis |
|---|---|
| Network & Service Delivery | Contractual Necessity: To fulfill our SaaS agreement and provide access to Pharmcare tools. |
| Fraud Prevention & Security | Legitimate Interests: Protecting our community from spam, identity theft, and data scraping. |
| Product Optimization | Legitimate Interests: Research and analytics to improve healthcare administration efficiency. |
| Legal Compliance | Legal Obligation: Complying with NDPR, financial sanctions, and audit inquiries. |
We retain your personal data only as long as you are a registered user of our Public Network or a customer of our SaaS services. Certain basic information is retained longer to comply with Nigerian tax laws and healthcare record-keeping regulations.
Correct your clinical profile or switch to a pseudonymous account through your Dashboard Settings.
Easily unsubscribe from marketing via the link in our emails or your Profile Privacy tab.
Request a structured copy of your personal data at any time.
Request the deletion of your records once contractual obligations are met.
Receive your data in a machine-readable format for transfer to other services.
Object to profiling or processing based on legitimate interests.
Verification required: For security, we confirm your identity before processing access or erasure requests. Responses are provided within 30 days.
Global Headquarters
Blaise_Pascal Software LtdPharmcare uses industry-standard TLS encryption for all data in transit. We follow strict internal access controls, ensuring only authorized personnel with a genuine business need can interact with your encrypted records.